AGENT CALLS
Your team calls customers, transcribed live.
Let AI handle routine conversations while your team takes over sales, service and exceptions with full context. Click-to-call, live transcripts and automatic QA keep every human conversation connected to the same customer history.
Agent call · Priya → Rohan04:12
Agent: Hi Rohan, I’m following up on your loan application.
Customer: Haan, salary slips bhejne the na?
Agent: Yes, I’ve just sent the upload link on WhatsApp.
Talk share48 / 52
Silence3s max
QA88%
1 clickTo call any customer
LiveSpeaker-labelled transcript
StereoAgent and customer on separate channels
HOW IT WORKS
Up and running in four steps.
Receive a warm lead
Voicebot and WhatsApp bot complete Level 1 qualification and share the context.
Talk
Transcript appears on screen as you speak.
Hang up
Recording and transcript saved to the call page.
Get scored
Auto QA reviews the call with your rubrics.
CAPABILITIES
Everything it does.
Calling
- Click-to-call: the agent’s phone rings first, then the customer
- Hold message and ring-back until both sides connect
- Live status, timer and call-again from any past call
Transcript & recording
- Live agent / customer transcript in Hindi, English or mixed
- Stereo recording with seek, speed control and download
- Same call page and QA as AI calls
Sales and counsellor callsCollections follow-upsEscalations from the botRelationship manager calls
Works together with
SALES. SERVICE. OPERATIONS.
Put your next process on autopilot.
From warming leads to resolving customer queries and following up with partners — see Voicebot and WhatsApp bot work together on your process.